Privacy Policy

This privacy policy (“Policy”) explains how Trackvent AB (“Trackvent,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you access and use our website (www.trackvent.com) and our mobile application (“App”) as part of the services we provide. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and in accordance with applicable laws and regulations.

Information We Collect

We may collect certain personal information from you when you use our Services, including:

  • Information you provide: When you create an account or interact with our Services, we may collect information such as your name, email address, and other relevant contact details.
  • Financial information: As part of our Open Banking services, we may request your permission to access data from your bank account(s) held by third-party financial institutions. This may include personal identity information, transactional data, and other necessary data to provide the services.
  • Usage data: We may collect information about your interaction with our Services, including log files, IP addresses, device information, and browsing activity.
  • Use of Information

We use the information we collect for the following purposes:

  • To provide and improve our Services: We use your personal information to deliver the services you requested, enhance your user experience, and develop new features and functionalities.
  • Open Banking services: If you provide consent, we may access and use your financial information to provide you with automated and dynamic access to your spending activity.
  • Communication: We may use your contact information to send you important notifications, updates, and promotional materials related to our Services.
  • Legal compliance: We may process your information as required to comply with applicable laws, regulations, or legal obligations.
  • Information Sharing

We may share your personal information with third parties.

  • Service providers: We may engage third-party service providers to assist us in delivering the Services, including but not limited to data storage, processing, and security. These service providers are contractually obligated to handle your personal information securely and only for the purposes specified by us.
  • Compliance with the law: We may disclose your personal information if required to comply with applicable laws, regulations, legal processes, or government requests.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the following email service@trackvent.com

Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not operated or controlled by Trackvent. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies and terms of service of any third-party websites or services that you visit.

International Transfers

As Trackvent is based in Stockholm, Sweden, your personal information may be processed and stored in Sweden or other countries where Trackvent or its service providers operate. These countries may have different data protection laws than your own. By using our Services, you consent to the transfer of your personal information to these countries.

Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at:

Trackvent AB

Service@trackvent.com

Please allow us reasonable time to respond to your inquiries.

Updates to this Policy

We may update this Policy from time to time to reflect changes in our privacy practices or legal requirements. We will notify you of any material changes by posting the updated Policy on our website or through other communication channels. Please review this Policy periodically to stay informed about how we collect, use, and protect your personal information.

Governing Law

This Policy shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law principles.

By accessing or using our Services, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Services.